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Repayment Planning
 

Who Do I Repay?

  
 
 
Repaying the Holder

You are responsible for repaying the holder of your loan's promissory note. This may be the original lender or a subsequent lender or an organization that purchased your loan.

The holder may contract with a servicer to manage some or all of the repayment transactions.
Work With Your Servicer

The servicer on an education loan is the company or organization that specializes in handling transactions associated with student loans, including billing, collections, deferments, and other functions.

You should first contact the servicer, rather than the holder with any questions or concerns.

Note: If you are unsure of your servicer, visit the National Student Loan Data System (NSLDS). NSLDS is the central location for all of your federal student loan and Pell Grant information. You must have an FSA PIN to access your information on this system.

Access Group Loan Servicing Center
Most borrowers whose first Access Group loan was borrowed on or after July 1, 2004 can use My Account to manage their loans and make online payments.
Phone 877-472-3227
Fax 302-477-4001
Payment Address Access Group
Payment Operations
P.O. Box 822349
Philadelphia, PA 19182-2349
Correspondence
Address 		Access Group Loan Servicing
P.O. Box 15249
Wilmington, DE 19850-5249
Link My Account
CampusDoor Student Loan Support Center
Borrowers with in-school private loans from CampusDoor can manage their loans online.
Phone 866-930-1543
Fax 800-558-8104
Address CampusDoor
P.O. Box 10
Carlisle, PA 17013
Link CampusDoor
CampusDoor Loan Servicing

CampusDoor loans are serviced by American Education Services (AES). They handle the billing (statement) and payments for CampusDoor loans. Any payments or payment questions should be addressed to AES. You may make payments to interest and principal while you are in school with no penalties.
Phone 800-233-0557
Address

AES
American Education Services
P.O. Box 8155
Harrisburg, PA 17105-8155

Link www.aessuccess.org
The Student Loan People
Most borrowers whose first Access Group loan was borrowed prior to July 1, 2004 can visit The Student Loan People to manage their loans and make online payments.
Phone 888-250-6401
Fax 502-329-7077
Payment Address Access Group Loan Servicing Center
P.O. Box 9001778
Louisville, KY 40290-1778
Correspondence
Address 		PO Box 24328
Louisville, KY 40224-0328
Link The Student Loan People

You are responsible for repaying the holder of your loan.
 
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